Pre-Order Policy

A pre-order is an order request for a product that is not currently available on our website. These are custom orders specially sourced from official stores in the UK or USA. Angels Beauty may offer pre-orders for popular or upcoming items, allowing customers to reserve products in advance.

Pre-Order Details

• Authentic skincare or cosmetic products from the UK or USA are available in Sri Lanka via pre-order. Pre-order products can be purchased online from www.angelsbeauty.lk. A deposit or full payment may be required to secure the order.
• If a pre-order product is on offer on the official store at the time of purchase, the same offer will be provided to the customer. If the offer is over, Angels Beauty shall either make a full refund or reconfirm the order with the new rate.
• The expected release date or restocking date will be communicated to customers during the pre-order process.
• Customers may receive a notification when the item becomes available and is ready to be shipped or picked up.
• Cancellation or modification of pre-orders is not allowed after the order has been placed and is 100% non-refundable.

Estimated Delivery Time

Angels Beauty may provide an estimated delivery time of 4–5 weeks for items ordered through their website. Delivery times for pre-order products may vary and are subject to customs clearance.

If there is a restriction from the government, the order can be delayed up to 3 months or 90 days for specific products and services offered by Angels Beauty.

Delivery timelines depend on several factors including product availability, shipping method, and destination. Customers may receive updates on their order status and expected delivery date via email or online tracking tools.

If there are any delays or issues with the order, Angels Beauty will notify the customer and work to resolve the situation as quickly as possible.

Contact Information

These policies and delivery timelines may vary due to customs clearance and government regulations. For more information, please contact Angels Beauty via email at help@angelsbeauty.lk or WhatsApp at +94 77 462 4941.